CUSTOMER SATISFACTION SURVEY

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Customer: Phone:
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Best Worst
Product Availability (overall) 5 4 3 2 1
Product Availability (local level) 5 4 3 2 1
Delivery on Time 5 4 3 2 1
Product Quality 5 4 3 2 1
Product Knowledge 5 4 3 2 1
Complaint Handling 5 4 3 2 1
Customer Service 5 4 3 2 1
Pricing 5 4 3 2 1

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CONSOLIDATED BEARINGS COMPANY • Ten Wing Drive • Cedar Knolls • New Jersey • 07927-1099
Toll Free Phone: 877-266-2744 • Phone: 973-539-8300 • Fax: 973-539-5902 • Email: sales@consbrgs.com